At Elohr, we take the privacy and security of our users’ personal information very seriously. This privacy policy outlines how we collect, use, disclose and protect the personal information provided by our users. By using our website, you agree to the terms and practices described in this policy.
1. Collection of Personal Information:
We collect personal information such as name, email address, contact number, shipping address and payment details when users place an order on our website. This information is necessary for the processing and fulfillment of orders. We may also collect personal data when users sign up for our newsletter, create an account or contact our customer support.
2. Use of Personal Information:
We use the personal information collected to process and fulfill orders, communicate with customers regarding their purchases and provide customer support. We may also use this information to send newsletters, promotional offers and updates about our products if viewers have opted-in to receive them.
3. Sharing of Personal Information:
We may share personal information with third-party service providers who assist us with order fulfillment, payment processing, shipping and customer support. These service providers are contractually obligated to use the information only for the purposes specified by us and to protect the confidentiality of the information. We do not sell or rent personal information to any third parties for marketing purposes.
4. Data Security:
We implement a variety of security measures to safeguard the personal information provided by our users. These measures include firewalls, encryption, secure browsing and regular security assessments.
However, no method of data transmission via the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Analytics:
We use cookies and similar tracking technologies to enhance the user experience on our website. These technologies will allow us remember user preferences, analyse website traffic and improve our services. Users can control and manage cookies through their browser settings.
6. Age Restrictions:
Our website is intended for users who are at least 18 years old. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a user under 18 without parental consent, we will take steps to delete the information as soon as possible.
7. Updates to Privacy Policy:
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage users to review this policy periodically to stay up to date about how we collect, use and protect their personal information.
8. Contact Information:
If you have any questions, concerns or requests regarding this privacy policy or the personal information we hold about you, please contact us at [email protected] or +233 50 159 5790.